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We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:


For customer support, product information or assistance:

We will respond to you as soon as possible, during regular business hours. All email correspondence is completely confidential. HighLite Inc. customers may also use our toll free telephone support center to contact a service representative during regular business hours:


Live Customer Care Center

1-800-830-5627 toll free
214-741-4116 office
214-741-4580 faxline

Monday to Thursday   8:00 am - 4:00 pm (CST)
Closed on

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

Snail Mail:

Send your inquiries to:

Attention: Customer Care Center
4320 Action Drive
Mesquite, TX 75150